Emotional Intelligence (EIQ)
What is emotional intelligence?
It is an individual’s capacity to understand and control their own emotions, and recognise and manage those of others so that they, and others around them, can be as effective and productive as possible at work.
EI assessment is a predictor of performance, telling you how well people understand and manage their emotions, how well they interpret and deal with the emotions of others; and how they use this knowledge to manage relationships. An emotional intelligence test can add real value to your business in helping to coach, manage and develop more effective people.
“People don’t leave jobs they leave managers. Emotional Intelligence can give you the edge to help people lead, manage and perform in today’s competitive and complex marketplace.”
The questionnaire comprises of 153 questions ranked through seven options from ‘completely agree’ to ‘completely disagree’, taking approximately 20-25 minutes to complete. There are no right or wrong answers, no bad scores, simply facets of emotion that may or may not contribute to a job role.
Download a sample report:
The questionnaire reports on a Global Intelligence Score, four further factors of broader relevance and 15 facets of behaviour.
Global emotional intelligence
The Global Score provides a snapshot of a person’s general emotional functioning. It is an index of someone’s perceived ability to understand, process and utilise emotion related information in every day life.
Four further factors
Four further factors of broader relevance are:
- Well Being
Indicates how happy, positive and fulfilled a person is
- Self Control
How able a person is at regulating external pressure and stress as well as controlling impulses
Can they perceive and express emotions and use these abilities to develop and sustain close relationships with others?
How good are their general social skills – can they listen as well as communicate clearly and confidently?
|Facets||What it measures|
|Adaptability||Flexibility and adaptability to new conditions|
|Assertiveness||How forthright, frank and willing they are to stand up for their rights|
|Emotion Expression||Can they communicate their feelings to others?|
|Are they capable of influencing other people’s feelings?|
|How clear are they about their own and other people’s feelings?|
|Emotion Regulation||Whether they are capable of controlling their own emotions|
|Impulsiveness||Are they impulsive or cautious, and so less likely to give in to their urges?|
|Relationships||Are they capable of having fulfilling personal relationships?|
|Self Esteem||How self confident they are?|
|Self Motivation||What is their level of drive and persistence?|
|Stress Management||How capable are they of withstanding pressure and regulating stress?|
|Social Awareness||Their overall social skills e.g. how good at networking are they likely to be?|
|Trait Empathy||Can they see things from someone else’s perspective?|
|Trait Happiness||How cheerful and satisfied are they with life?|
|Trait Optimism||Their level of confidence and how likely they are to ‘look on the bright side’ of life?|
How will an emotional intelligence assessment help my people and my business become more successful?
Business is built on people and an emotional intelligence test will tell you if your people can communicate well, relate to each other, handle change and collaborate as a team. EI testing and assessment can have a radical impact on how people perceive themselves and others and how they interact with those around them.