What is a 360 degree feedback?
The 360 degree feedback tool is web-based with results generated in seconds. The participant (the person who is the subject of the 360 degree assessment) nominates a minimum of 4 respondents to give feedback about a set of competencies (a minimum of 4 is needed so that feedback can remain anonymous). Respondents can be their line managers, peers, team members or even customers and clients. The participant drives the process, by nominating respondents who then receive an email login to complete the questionnaire.
Download a sample report:
360 Degree Feedback sample report – LEADERSHIP
360 Degree Feedback sample report – SALES
What format does the questionnaire take?
Although it is an online tool, the questionnaire can also be printed off for input at a later date. The questionnaire uses a rating scale for statements on a scale of 1–7, “1 – does not do this” to “7 – does this a great deal”. The respondent also has the option to tick a box entitled “not observed” if they have either not been in a position to observe the participant behaving in this way or if this competence is not relevant for their job role.
There are 3 main parts to the questionnaire:
- Statements, to rate on a scale of 1-7
- Competencies to rank in order of priority for the role
- Free Narrative
How many questionnaires are available?
There are 2 questionnaires currently available:
- Leadership
- Sales
Competencies
| Leadership | Sales |
|---|---|
| Vision Impact Influence Communication Team Working Organisation Drive Problem Solving Commercial Awareness |
Client Focus Impact Influence Communication Team Working Organisation Drive Professional Excellence Commercial Awareness |
Is there a place on the questionnaire for more general comment?
There is a section at the end with two general questions which provides scope for free narrative.
The two questions are:
- What are the key development needs for this person to become more effective?
- What are their key strengths you have observed in the work place?
Why would you use 360 degree feedback?
360 degree feedback will give your people vital and confidential feedback relating to their competence in leadership and sales.
Perception really is reality and this process helps individuals to understand how others perceive them, enabling them to better manage their own performance.
How will 360 degree feedback help your business?
360 degree feedback increase communication between team members, identifies development needs, and creates a better environment, supporting all team members in the development process.
The process is able to reinforce corporate culture, and can be used as a powerful allie to the performance appraisal process.
