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Team Development

Self Awareness and Behavioural Modification – Everyone is using it!

Thank you very much for yesterday. I along with all the team really enjoyed yesterday, and I can tell, just from this morning everyone is using it!

Thanks once again

Paul Spurgeon
Team Manager
Prolog connect

Effective Business Writing and Facilitation – Refreshing and Participative

Having worked for many companies and attended some very boring courses, this was very refreshing and participative…excellent workshop

Amanda Darry
Area Manager

Writing for Results

An excellent, very interesting and interactive workshop with varied activities. The interaction with other participants was extremely useful and well facilitated.

Bar Manager
Reading University

Team Leadership and Management Development Programmes

Excellent programme….Martin is a great motivator and has inspired me to do better in my role

The programme helped development, motivation and improved performance

L Hookway / W Shirvani
Customer Access Managers, Social Care Direct
East Sussex County Council

Excellent day, well received by the team

I thought we had a fantastic day with lot of new ideas and great input from everyone. I look forward to following up with you in due course and putting something together for a follow up day later in the year. ……thanks again for an inspiring day!

Eamonn Cole FIH
Operations Manager
Victory Services Club – London

We are actually managing to ACHIEVE things now. From On the Bus – One Team Day session

We are actually managing to ACHIEVE things now, and working in a spirit of openness, honesty and co-operation!
The day had a very clear direction – the bus knew where it was going and got us there. Managers shared the desire to achieve, improve, learn, develop and deliver.

Sandra Barber
Communications Manager
Staffordshire Housing Association

Contact centre people progress

It has been a very positive experience for the team and had introduced a whole new vocabulary into the Contact Centre!!
We look forward to meeting you again so we can progress to the next stage of development.

General Manager Contact Centre
West Bromwich Building Society

Kick off Day – Team Day

There was something on all of the time – involving everyone. It was quite impacting.

Manager
SnowDome Group Limited

Personal Profile Analysis………….made me personally more reflective

I think both Ninestiles and Central have benefited from the profiling done – and I feel it has made me personally more reflective.
So thank you for the professional way you have led the sessions. And I’ve enjoyed the conversations we have had.

Sir Dexter Hutt
Executive Head Teacher
Ninestiles Technology College

A most inspirational day!

A most sincere thank you. I look forward to the next session for I really feel that we are now going on a journey and a lot of people are getting on board.

Housing Manager
Staffordshire Housing Association

Customer Service Zone Workshop:Numerous practical examples

The content gave a great outline of what great customer service should feel and be like. This workshop gives numerous practical examples that we can take and use within our service environment

Kevin Rogers
Operations Director
Paycare

An inspiration

Having been on the receiving end of training delivered by Martin I can honestly say that it was great! Even now 3 years down the line, I can recall and use the information that I gained (and that was also reinforced). He is a great role model, an inspiration.”

Donna Watkins
Team Manager
Gateway – Business Link West Midlands

A reflection on … the training you provided.

The team have had a dry run with me and I must say, I was very impressed with them. Knowing them as colleagues and then watching them able to command a room was really great and a reflection on how hard they have worked and the training you provided; thanks again for this

Elaine Walker
Learning and Development Advisor
Lake District National Park Authority

Change Management – I found it really helpful

I just wanted to say how much I enjoyed the last session on change, I found it really helpful. I also met with my daughter’s head teacher and was reassured when he took notes.

Team Manager
Northamptonshire County Council

Executive Team Development

Definitely a worthwhile exercise for the team and it has done the job of raising awareness and thinking about the team effectiveness.

Diane Lea
CEO
Staffordshire Housing Association

Group Development

One of senior managers has said that it’s the best programme they’ve ever attended and that Sue was fantastic!

Kevin Hamer
People Development Manager, Commercial Group
University of Warwick

By Far the Best

In 16 years of attending training courses this was by far the best! We were set up so well.

Head of Sales and Marketing

Managing and Motivating Teams – Enjoyable

An interesting and straight to the point programme. The programme was enjoyable and fun

Jeanette Brown
Head Housekeeper
Aston Villa Football Club

The course was excellent

The delivery of the course was excellent. I certainly learnt a lot about how to communicate successfully with others and also how others see me, which is not exactly how I see myself !

We are all communicating better I am now able to run the business more effectively.

Sue Carson
MD
Sue Carson Saddles

Great session learning about my behavioural profile and understanding others.

This workshop was detailed, and gave many different ways of challenging difficult situations and people. I will be able to go through my profile with my boss, and discuss needs and direction that we can go in

Area Manager