Self Awareness and Behavioral Modification

Self Awareness and Behavioural Modification – Everyone is using it!

Thank you very much for yesterday. I along with all the team really enjoyed yesterday, and I can tell, just from this morning everyone is using it!

Thanks once again

Paul Spurgeon
Team Manager
Prolog connect

Team Leadership and Management Development Programmes

Excellent programme….Martin is a great motivator and has inspired me to do better in my role

The programme helped development, motivation and improved performance

L Hookway / W Shirvani
Customer Access Managers, Social Care Direct
East Sussex County Council

Behavioural profiling – real value to the contact centre

A fantastic addition to our skills portfolio and something that will represent real value to the contact centre.

General Manager Contact Centre
West Bromwich Building Society

Excellent day, well received by the team

I thought we had a fantastic day with lot of new ideas and great input from everyone. I look forward to following up with you in due course and putting something together for a follow up day later in the year. ……thanks again for an inspiring day!

Eamonn Cole FIH
Operations Manager
Victory Services Club – London

Self awareness and modifying behaviours

An extremely informative day about myself and others that will be incredibly useful and practical back in the workplace.

Manager
SnowDome

Team self awareness and modifying behaviours day

An excellent way to commence team building in a new and/or growing management team.

Chief Executive
Lindley Catering Group Limited

Well worth the investment

Tracey worked closely with us providing Personality Profile Assessments. Tracey met with us frequently to understand our business and cultural aims, developing profiles for Senior Management roles which formed the basis of the assessment. Well worth the investment!

Head of Human Resources and Training
Aston Villa Football Club

Contact centre people progress

It has been a very positive experience for the team and had introduced a whole new vocabulary into the Contact Centre!!
We look forward to meeting you again so we can progress to the next stage of development.

General Manager Contact Centre
West Bromwich Building Society

Personal Profile Analysis………….made me personally more reflective

I think both Ninestiles and Central have benefited from the profiling done – and I feel it has made me personally more reflective.
So thank you for the professional way you have led the sessions. And I’ve enjoyed the conversations we have had.

Sir Dexter Hutt
Executive Head Teacher
Ninestiles Technology College

The course was excellent

The delivery of the course was excellent. I certainly learnt a lot about how to communicate successfully with others and also how others see me, which is not exactly how I see myself !

We are all communicating better I am now able to run the business more effectively.

Sue Carson
MD
Sue Carson Saddles

Great session learning about my behavioural profile and understanding others.

This workshop was detailed, and gave many different ways of challenging difficult situations and people. I will be able to go through my profile with my boss, and discuss needs and direction that we can go in

Area Manager