Management and Leadership Testimonials

Management development – logistics

Most workshops/ courses I have been on just tell me what kind of leader I am now…..this ilm programme has opened up a lot more.
It has shown me how to lead by example, change direction when needed and how to influence people. It has shown me what I need to do to become a better leader/manager (which was my goal in the first instance).

Manager Logistics organisation

ilm level 5 certificate in leadership and management

Thank you for confirming that the managers have successfully completed their ilm programme.  I think the programme has been really beneficial.  It has certainly helped the managers to develop: both in terms of their self-reflection and in taking more initiative around the growth and development of SHA.

Tim Sheail
Director of Housing Services
Staffordshire Housing Association

Enormous value and a real difference

The value that has been added to our business through Eat The Elephant’s people development solutions has been enormous and made a real difference to the competency, drive and performance of our management teams. The new ‘skills-sets’, especially within ‘soft’ management skills, have proved invaluable in promoting individual and team performance and promoting effective working relationships.

Eamonn Cole
General Operations Manager at Victory Services Club

Action Learning Set completion of 18 month ilm level 3 diploma in Management

What an achievement! Well done Eat the Elephant!

Team Manager
Northampton Day Services

Managers are supported in their development, enabling them to make the right decisions, provide consistent leadership and build on their experience.

I am delighted to be working with such a professional and premier management development company like Eat the Elephant in bringing this opportunity (integrated management development programme) to the Council.

In developing this programme, Eat the Elephant has demonstrated how in tune it is with many of the issues and dilemmas associated with providing good strong leadership and management – particularly affecting public sector managers.

They have used this knowledge and practical experience to collaborate with us on developing what I believe is a flexible and responsive programme tailored to meet our current and future management development needs.

Lorna Jackson
Learning and Development
Manager, Northamptonshire County Council

Management Development Programme hits the nail on the head

Northamptonshire County Council

Attendance on this programme has allowed me to develop both personally and professionally by exposure to a variety of management strategies and techniques. This experience has encouraged me to critically analyse my attitude and approach to differing scenarios, consider my position of manager within in the framework of both the unit I run and the organisation itself, and has improved my self esteem immensely.

The delivery of the course has been professional, varied, interesting and fun! The facilitators take their work very seriously and aim to ensure all the attendees learning needs are met.

This is no mean feat considering the differing professional backgrounds, ages and academic abilities that the classroom holds. Support, should you require it, was always at hand. The assignments set assisted in the consolidation of teaching objectives, and again allowed critical analysis of your own performance and viewpoint towards both management issues and teamwork itself.

I would highly recommend this course for any manager – either new or experienced. I have enjoyed my time on the programme, forged future support networks, made good friends and now have a body of knowledge that I was previously lacking, and which can take me forward in my position of manager within NCC.

Trish Ribano
Manager
Northamptonshire County Council

Team Leadership and Management Development Programmes

Excellent programme….Martin is a great motivator and has inspired me to do better in my role

The programme helped development, motivation and improved performance

L Hookway / W Shirvani
Customer Access Managers, Social Care Direct
East Sussex County Council

The Best thing we’ve done!

Thank you for some great development this year. It’s been the best thing we’ve done

Eamonn Cole
Operations Manager
Victory Services Club – London

Behavioural profiling – real value to the contact centre

A fantastic addition to our skills portfolio and something that will represent real value to the contact centre.

General Manager Contact Centre
West Bromwich Building Society

Great Training, Great Feedback

We have recently used Eat the Elephant for some tailored in house training, the feedback from the delegates was very good and in addition we received really helpful feedback about areas of concern raised on the programme and further development needs of the delegates attending.

Great training, great feedback a really value adding programme of learning

Head of Training and Development Hospitality and Accommodation Services
Birmingham University

Professional and technically very sound

I have found Eat the Elephant both professional and very technically sound in all of my dealings with them and would not hesitate to recommend them.

Head of Training and Development
West Bromwich Building Society

Commitment to change going forward

The ultimate was achieved whereby ALL who attended the session demonstrated a ‘buy-in’ to a commitment to change at the SnowDome.

Martin Smith
Managing Director
SnowDome

People Progress

It has been a very positive experience for the team and has introduced a whole new vocabulary into our centre! We look forward to meeting you again so we can progress to the next stage of development.

General Manager
West Bromwich Building Society Contact Centre

Self awareness and modifying behaviours

An extremely informative day about myself and others that will be incredibly useful and practical back in the workplace.

Manager
SnowDome

Team self awareness and modifying behaviours day

An excellent way to commence team building in a new and/or growing management team.

Chief Executive
Lindley Catering Group Limited

Fighting the impulse

Thanks very much for all the info. I enjoyed the course very much, and, even better, feel I got a lot out of it. Our meeting went ahead this morning you will be pleased to hear! I am now just fighting the impulse to try and put everything into action all at once. I think I am winning the battle!
Thanks again.

Crawley Borough Council

Well worth the investment

Tracey worked closely with us providing Personality Profile Assessments. Tracey met with us frequently to understand our business and cultural aims, developing profiles for Senior Management roles which formed the basis of the assessment. Well worth the investment!

Head of Human Resources and Training
Aston Villa Football Club

Change Management – I found it really helpful

I just wanted to say how much I enjoyed the last session on change, I found it really helpful. I also met with my daughter’s head teacher and was reassured when he took notes.

Team Manager
Northamptonshire County Council

I really enjoyed the day and your facilitation was pitched just right

Thank you for yesterday. Firstly, I really enjoyed the day and your facilitation was pitched just right. It brought people out, particularly those who were initially a bit suspicious of the day itself. Your suggested areas for me to consider pretty much captures what I need to focus on. Thank you.

Sarfraz Hussain
Director
Blue Mountain

Executive Team Development

Definitely a worthwhile exercise for the team and it has done the job of raising awareness and thinking about the team effectiveness.

Diane Lea
CEO
Staffordshire Housing Association

Management Development Programmes

I have thoroughly enjoyed and benefited from the Integrated Management Development Programme (IMDP)

Manager Social Care
Northamptonshire County Council Social Care

Group Development

One of senior managers has said that it’s the best programme they’ve ever attended and that Sue was fantastic!

Kevin Hamer
People Development Manager, Commercial Group
University of Warwick

By Far the Best

In 16 years of attending training courses this was by far the best! We were set up so well.

Head of Sales and Marketing

The trainers were very diverse which offered a wide range of skills

The leadership development programme has developed my leadership skills, a mix of training days along with assignments has given me a balance of theoretical and practical solutions to develop my team.
I found the opportunity to attend a training session with delegates from outside the public sector valuable and would recommend that this was developed further.

The trainers were very diverse which offered a wide range of skills. One of the main benefits to me was the valuable knowledge I learnt from my colleagues and a better understanding of the different sector workings.

Sarah Buswell Jones
Manager
Northamptonshire County Council

Energising and educational – part of ilm leadership and management diploma

Really interesting, energising and educational day. Full of practical learning that I can and will use…….All collegues were excellent and people were extremely honest. The positive way that Martin gave feedback was brill!!

Sandra Barber/Helen Martin
Communications Manager / Human Resources Manager
Staffordshire Housing Association

Thank you for your patience!

Please may I take this opportunity to thank you for your support and a big thank you to the tutors for all their patience and teaching. I am feeling at a bit of a loose end now!

Good luck for the future to Eat the Elephant.

Carol Cowie
Team Manager
Hospital Adult Social Care Team, NCC