Prolog Connect Outsource Contact Centre
The need to develop team leaders and management teamsÂ is seen by Paul Miller, Contact Centre Director as a fundamentalÂ opportunity to ensure thatÂ the customer contact initiative basedÂ in NottinghamshireÂ is a ‘people’ success.
Eat the Elephant introduced behavioural profiling as a people developmentÂ opportunity for Paul, his contact centre manager Louise, and her teamÂ managers toÂ develop outstanding communication, and people collaboration skill.
The team are undertaking the highly successful self awareness and behavioural modificationÂ developmentÂ workshop which will not only develop closer working ties but also develop the people skills within the team.
Paul Miller, Contact Centre Director Prolog